I had a new washing machine installed and unstallers told me I had to disconnect the hot and cold hoses from the pipes as they were not allowed to, so I did this and turned the valves off. They installed the machine and it was ok until I seen steam coming out from the back of it. When I pulled out the washing machine I noticed it used the cold fill pipe only and the stop valve that was on the hot fill had been knocked out of place presumably when the machine had been put back by the installers. This had been causing the leak, which I mopped up. I assumed this was it until my downstairs neighbour came up to tell me there was water running down his wall and through his light fitting in his kitchen.
He asked me to write a letter to the company, claiming it was their fault this happened and that they should have capped the hot valve. They have written back claiming I should have capped the hot valve and they are not liable. Now my neighbour is wanting money from me. Whats my position?
2006-11-04
22:15:02
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7 answers
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asked by
Anonymous
in
Maintenance & Repairs