In normal mode, everything is fine. It's a Dell Inspiron E1705. In safe mode, when I close the lid, screen is black so I have to restart my laptop to see things normally. Several months ago, Dell tech told me that they will replace the motherboard and the LCD display. But I wasn't in USA. Now that I'm back in USA, I called Dell and a tech told me that it's not hardware but software problem. He made me do a repair on XP but it didn't solve the problem. Then he proposed me to reinstall XP! I told him that I have many professional programs on my laptop and it would take me too much time to reinstall all the programs, configure them, and the datas.
So I said no. Then after the XP repair, I lost 1 day to do windows updates and to fix a few programs that didn't work anymore.
What do you think? is it a hardware or software problem? should I leave it like that or do something else?
2007-11-06
04:16:09
·
1 answers
·
asked by
Kitkat
1