I am a poor college student. I purchased Microsoft Office, which I could barely afford. I bought it from a website that is now gone. One day when I attempted to do an online update, it said that my copy was un-Authentic and that I needed to send my CD’s to Microsoft in exchange for an Authentic copy, for free. So I send this to them along with my sales receipt. A few months later, I receive a letter from Microsoft saying that they decided to keep my CD’s, not replace them with new ones, that I should purchase a new one, and that they appreciate my assistance in helping to stop software piracy. Well now I am out lots of money, am out this software, and Microsoft is being arrogant. I am completely lost on this issue. What in the world can I do? It was always my intention to be honest and pay for this software, but Bill Gate's company doesn't seem to care about that.
2007-10-03
00:37:15
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