I go to my local coffee house. Some days I feel like cappuccino which is $3.25 for a double shot, and sometimes I feel like a large Italian soda which is $2.50.
This shop has a card, you collect 10 stamps, you get a free drink.
I tried to redeem my fully-stamped card for an Italian soda and the manager told me no. I said what's the problem...the sodas are cheaper than the coffee? She told me that the sodas are not eligible and I could either pay for the soda or order a coffee for free, any coffee on the menu, even the largest fanciest coffee at $4.50.
What could possibly be the reason for telling a repeat customer NO considering it is to the store's cost advantage, not to mention satisying the customer?
2007-11-08
04:59:50
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4 answers
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asked by
csucdartgirl
7