I recieved a legitimate looking letter in the mail saying that I was pre-approved for an account with a company. This company deals with electronics. I ordered a computer on Dec, 12 2006, only to find 3 weeks after it was never shipped out, my order was still pending shipment. Since the order was still pending shipment in Jan, I cancelled my order on Jan.2nd but my order status says partially cancelled and none of the customer reps are any help I guess because it's a scam. I have recieved a bill and I payed it because I don't want to ruin my credit. The customer service reps say to wait 1-2 billing cycles for my pre-approved credit card and personal credit card to be refunded. Customer service are not able to correctly cancell my order and keep giving me the run around, not to mention they say they don't have a supervisor. What should I do? I found out that their have been 6 reports already filed on this company. This comapny has my all my personal information as well.
2007-01-14
20:56:02
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5 answers
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asked by
mamaisland
1