I rarely call customer service, so I couldn't remember the passcode placed on my account last year. In order for me to change the passcode, the security department asked if I would verify public information concerning the nearest relative who lives with me who is NOT on my account, or affiliated with my account in any way. Supposedly public records about me, listed their name, age, and place of birth.
This seemed very strange. Has anyone every experienced this? Also, the relative they asked me to verify information about, has TERRIBLE credit, and judgments, so will their credit history affect my relationship with this creditor? Thanks
2007-07-13
09:31:52
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7 answers
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asked by
RoMoCo
1
in
Credit