Phone a company and get through to India, and have to explain the same thing over again. I am so annoyed with this system, which I find unacceptable as its costing us pounds to say the same thing over again because they do not listen or understand you. I had this problem today with Sky, I bet its cost me a tenner in phone calls, because they didn't understand what I was saying. How can you not understand "My Sky+ box does not work", quite simple really, don't you think. It gets to the point that I end up putting the phone down, as I am sick of saying the same thing over, it shouldn't be that difficult. Its just the same when you phone the bank, god knows how many more companies use India as their call centres.
Therefore, my question is, Do you find this frustrating and have you had similar situations happen to you, as I hope I'm not alone in my thinking. I'm on my Soap Box today.
2006-10-26
08:32:56
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16 answers
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asked by
bizzybee
3
in
Other - Business & Finance