Today, I enter a Bronx station and my Metro Card was having problems. I go to the station clerk for help. The clerk is fast asleep with his head leaned back and mouth open. I tapped on the glass to get his attention and he jumps up, startled from his nap.
So, I ask him for his help and he starts yelling at me that my problem is that I didn't pay the fare. He wouldn't even let me address my concern. He continued to refuse to help me and proceeds to help a person behind me. He refused to give me help or even look at my Metrocard. I asked for his name. He refused to give me his name and says, "How about I give you a picture? Will that help?" (sarcastically) Also, he followed me onto the platform and continues to verbally harass me amidst other passengers.
I have never encountered anything like this before. I don't know why this man was completely unprofessional and hostile toward me but I want to file a complaint that doesn't fall on deaf ears. What to do?
2007-11-21
13:34:14
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8 answers
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asked by
Fly girl
7