My pediatrician has a bad habit--slow to return calls! Once it took her nurse two days to get back to me just so I could ask a question!
Here's tonight's story (just one of several):
My son (2 years) has a common cold with a nagging cough. After hours of non-stop coughing I called the doctor around 3 this afteroon. The nurse was concerned enough that she was going to request a prescription to quiet the cough for the night. I never heard from them!! I had to call the on-call doctor, and thankfully, he had my doctor's notes: she had okay'd the prescription but no one called it in, and no one called me! (By this time, it was 7 and the pharm closes at 8)
I don't expect immediate responses, but when my child is sick, I want to get him help or advice pretty quickly.
Is this typical of doctor's offices? I know mistakes / miscommunication happens, but it seems to happen frequently in this office.
Just wondering (and venting).
2006-12-22
11:48:59
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21 answers
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asked by
Bookworm4224
2
in
Toddler & Preschooler