I can't do tech support because they charge for it and the people in the Apple forums aren't any help. My dad got this for Mom for Christmas and it's well over its 30 year warranty (if we want it replaced, we'd have to pay for it). I've tried everything; restoring it, resetting it, etc. My dad is now convinced that Apple products are pieces of crap (my Nano died a month after I got it and thankfully, I have a 2 yr. warranty with Best Buy).
My dad is strongly considering a battery powered MP3 player like SanDisk (he got one for himself at Office Depot for $70 that came with a mail-in rebate) to get for Mom instead of paying for another replacement.
What suggestions do you guys have? Should I fix Mom's Shuffle or forget Apple altogether and have Dad get her a SanDisk? Or pay whatever x amount of dollars to have the Shuffle replaced?
By the way, this happened a couple of months ago. I also noticed that some Shuffle users had the same problem with the same results.
2006-07-08
07:43:56
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4 answers
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asked by
chrstnwrtr
7