I can't do tech support because they charge for it and the people in the Apple forums aren't any help. My dad got this for Mom for Christmas and it's well over its 30 year warranty (if we want it replaced, we'd have to pay for it). I've tried everything; restoring it, resetting it, etc. My dad is now convinced that Apple products are pieces of crap (my Nano died a month after I got it and thankfully, I have a 2 yr. warranty with Best Buy).
My dad is strongly considering a battery powered MP3 player like SanDisk (he got one for himself at Office Depot for $70 that came with a mail-in rebate) to get for Mom instead of paying for another replacement.
What suggestions do you guys have? Should I fix Mom's Shuffle or forget Apple altogether and have Dad get her a SanDisk? Or pay whatever x amount of dollars to have the Shuffle replaced?
By the way, this happened a couple of months ago. I also noticed that some Shuffle users had the same problem with the same results.
2006-07-08 07:43:56 · 4 answers · asked by chrstnwrtr 7 in Consumer Electronics ➔ Music & Music Players
I don't know the shuffle but I do know apple and their products are very good indeed. their tech support is laughable but not funny for guys like you. I really feel for consumers with problems with apple products as it makes them a lot of money these days. Most apple users were/are quite techy. All i can suggest is that you leave it till the battery runs out then plug it into a Mac or PC with the very latest itunes running on it. Go to the preferences pane on itunes and set everything to manual, go to the ipod icon and see if it will alow you to do a full reset then. good luck and don't lose heart with apple, they really are good. I ahd issues with my ipod on PC and had to reformat the thing and now only use it with my mac
2006-07-08 07:54:08 · answer #1 · answered by Anonymous · 1⤊ 0⤋
If you are in the approprate city.. take it to The Apple Store.. But first try downloading from www.apple.com, in the support area, the ipod updater and restore your ipod.. which will erase all contents and probably fix it. If not and no apple store there is a return process at the support area so you can send it in. I work there :) Oh.. I see you already tried restoring.. There is a 1 year warranty on it.. send it in.
2006-07-08 07:49:26 · answer #2 · answered by ? 1 · 0⤊ 0⤋
the shuffle is a piece of crap get a creative zen
2006-07-08 07:57:26 · answer #3 · answered by mr.christie 3 · 0⤊ 0⤋
idk
2006-07-08 07:45:31 · answer #4 · answered by Anonymous · 0⤊ 0⤋