This printer worked fine when first installed. This is a more recent problem. Color cartridges started dying after a few uses. Cartridges were purchased at Wal-Mart, so we tried Staples instead (in case Wal-Mart got a bad batch). One Staples cartridge lasted a little longer, then the same problem occured again. Black cartridge works fine. We've cleaned printer heads, re-calibrated the printer, uninstalled and reinstalled the printer, etc. HP told us to uninstall the printer drivers (and download new ones), but the old ones are not listed anywhere in the control panel "add or remove software" settings, so I don't know where to start.
2006-07-02
18:26:47
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3 answers
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asked by
antyksa
2