A place where I work gets many claims about why the restaurant charges 10.6% tax, the employees find out that it was the tip which is also being charged and by law this is not allowed no matter the cirmcustances, they been doing it for about 4 years now in sales of millions of dollars, worst of all, all managment has been propely adviced of the customer claims, how can we find out where the extra charge is going to and how can the customers get thei money back, everytime there is a complaint, the managers take the money from the employees income. Any advice or similar situations?
2007-05-10
06:31:58
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6 answers
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