I am a supervisor at a school and am having a problem with one of my paid student workers. I've generalized the below situation but would like some feedback on how to handle this:
You leave your office at 5:00 PM after instructing your head SA to complete preparations for a class which will start at 7:00 the same night. The same SA is responsible for proctoring the test for the class. The next day you receive numerous complaints from students concerning problems that occurred the night before. The SA failed to give students their ID cards, gave out the wrong schedules, and forgot to tell students when to stop and start working on different sections of the test. The SA’s excuse is that she had worked all day and just lost track of time. You notice that she spends a lot of time chatting with students and is online frequently.
1. What would you say to the SA about what happened during the class?
2. What suggestions would you offer to address the problem?
2006-10-24
02:09:06
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5 answers
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asked by
Aelphie
2
in
Careers & Employment