My husband had to pay a debt off with Abbey. He does not have any Debit or Credit cards. He told them that he would be able to pay them with my card when the money had been transferred.
Phones them up two days later to pay but they won't let him. They want verification from ME that he can use my card. I return from my jaunt and he rings them again. Hands the phone to me. Lady says “Is it ok for your husband to pay this bill with your card?" I say Yes and she says Ok, can you give me the number?
I say “IS that it?" she says yes.. I say "but I could be the cleaner!” She says “sorry but if any money is taken off your card illegally we have to be able to prove that we asked you. I said "BUT I COULD BE THE CLEANER!!!"
Anyway,it got paid, but I can't understand why they would take the word of an anonymous voice on the end of a phone when they wouldn't take my husbands word for it.. who let's be honest.. was just ANOTHER anonymous voice on a phone.
Have you come across nonsense like this?
2006-09-25
23:30:34
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10 answers
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Credit