I've exceed my 2 week 'cooling off period' whereby you can send your phone back no questions asked, stupidly I kept hold of the phone hoping it would be ok. It's not 2 months later and I have to walk outside to receive messages. Their customer care people have called me to ask if i'm happy with the service, obviously i'm not but whenever I start to explain this i get mysteriously cut off. My point of view is that, contract or no contract (18 months) the phone is no bloody use! Is there some sort of customer rights clause that I can use to get out of this contract without paying their hefty break contract charge?
2006-09-13
05:14:27
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9 answers
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asked by
timmy25london
1
in
Cell Phones & Plans