HP Pavilion ZV6170ca if it matters. My laptop's battery has not been working for the last month or two, but it has never been more than a minor inconvenience, since it's almost always plugged in. What happens is:
When I plug the laptop in, the battery charging light goes on for about 2 seconds, then it turns off. In control panel, it says that the battery is charged 69% or 70%, but if I unplug it, the laptop immediately turns off.
I've used a voltmeter to check the A/C adapter, and that's generating about 20volts, as it should. I've checked the terminals on the laptop where the battery connects, and I get between 2.7 and 5 volts. I don't know how much that should be.
I can't check the voltage on the battery because the terminals are hard to reach.
Can I fix this, or at least troubleshoot what the problem is without taking it to a repair shop?
Thanks very much in advance!
2007-10-29
10:44:20
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4 answers
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asked by
Chris_Knows
5