I was told that I had to have PPI on my loan when I took it out 4 years ago with HSBC, and the cost of the PPI on top of the loan is over £8000 plus interest - I have insurance cover and told them I didn't want ppi. Then, without telling me, they reduced my overdraft limit and I went over my limit without realising, and my outgoings were more because I was paying them back, they started to charge me fees like £120. They just took the money out of my account without written notification. I reckon they have taken over £1500 plus interest out of my account since , I'm worried I won't get this back because of the current court drama and charges being put on hold.
I've asked in person for a complete list of all charges, and have asked them to refund the ppi - but I have never done this in writing. They keep fobbing me off, and staff told me I should open a new bank account elsewhere, as they can close my account. I have done this, but am nervous of finances now. What can I do?
2007-08-18
01:44:24
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1 answers
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asked by
JAM
3