I decided to pay a Collections company a one-off payment via direct debit for a monthly amount owed. The next month, they automtically deducted the same figure from my account without contacting me! (I had sent in a cheque as payment) The bank confirmed that a direct debit was not set up, which had it happened, they could help me. As it was a single debit, I'm on my own. The Collections company will check their phone message to confirm that I did not agree to a direct debit - but they are notoriously unreliable and have quite a bad reputation (as I garned ftrom the net)...is there anything else I can do? I think this should be highlighted to the FSA...but do Collections agencies authorised by FSA?
2007-02-26
00:33:55
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8 answers
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asked by
jnnfrlindsey
1