I have a bank account and the branch is quite far off from where I live because I have moved. I am not happy with their services, so I sent them an email request to close the account. When there was no response I called the customer service, but they said they wouldn't take closure requests on phone. So I sent them a signed letter. It is more than 2 months now, they are sending me monthly statements and new product features and what-not, actually behaving as if I have not sent the closure request and they are also charging maintenance fees every month. The branch is too far from where I live, so I cannot actually go in person and make a request. What shall I do?
2007-12-13
11:40:11
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4 answers
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asked by
Mom-of-parth
2
in
Corporations