I purchased an item on Ebay, but never got the item as described. I know this happens on Ebay more than Ebay is willing to admit, but my real problem is Ebay 's unclear and unknown policy towards seller misconduct. It seems that sellers can lie, cheat, and steal from buyers on Ebay as long as their feedback rating remains high.In my case, PayPal and Ebay should have suspected the seller was involved in misconduct. Within 8-10 hours of me faxing a police report to PayPal, I got a full refund. I asked Ebay to take some kind of action against the seller.
At first, I was told by Ebay Customer Support that no actions could be taken because the seller's actions did not fall within Ebay's regulations on seller misconduct.
I kept hounding Customer Support and Ebay's Trust and Safety Department and was told some type of action would be taken against the seller. Ebay thus far will not tell any policy on seller misconduct. A boycott is needed because Ebay buyers need to know a clear policy.
2006-06-25
17:01:36
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3 answers
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asked by
Johnny D
6
in
Other - News & Events