Should Ebay buyers boycott Ebay?

Question

I purchased an item on Ebay, but never got the item as described. I know this happens on Ebay more than Ebay is willing to admit, but my real problem is Ebay 's unclear and unknown policy towards seller misconduct. It seems that sellers can lie, cheat, and steal from buyers on Ebay as long as their feedback rating remains high.In my case, PayPal and Ebay should have suspected the seller was involved in misconduct. Within 8-10 hours of me faxing a police report to PayPal, I got a full refund. I asked Ebay to take some kind of action against the seller.
At first, I was told by Ebay Customer Support that no actions could be taken because the seller's actions did not fall within Ebay's regulations on seller misconduct.
I kept hounding Customer Support and Ebay's Trust and Safety Department and was told some type of action would be taken against the seller. Ebay thus far will not tell any policy on seller misconduct. A boycott is needed because Ebay buyers need to know a clear policy.

I can see some like to reflect what Ebay states about transaction problems. The next time one of you have a seller try to rip you off on an item costing $1,375 dollars I would like to see your reaction when Ebay tells you nothing will be done, not even a short suspension. I guess it i

I can see some like to reflect what Ebay states about transaction problems. The next time one of you have a seller try to rip you off on an item costing $1,375 dollars. I would like to see your reaction when Ebay tells you nothing will be done, not even a short suspension. I am sure you would let it go when the seller calls you a liar and theif. The problem is not rare. It mostly likely occurs everday, but is not reported
I guess it is eaiser for some to just avoid the fact that Ebay does not have a clear policy on seller/buyer misconduct. I asked for it several time, but I have yet to be given the policy.
I challange anyone to post Ebay's policy. The sellers seem to have an advandage because Ebay is not intetested in lowering profit margins. How does anyone know for sure if the buyers are more of a problem?
I suggested a boycott, but that is not the only way to get Ebay to change. I think a direct connection should be made between PayPal claims and punishment for sellers/buyers.

Answer 1

Your case is rare on ebay. Most people on ebay want to sell goods, make profit, build credit. That's y u need to buy from credible seller, one with hundreds or more of positive rating, and none or few negative. Understand y that person has a negative rating, if it is something trivial, you can trust him/her.

Just in case u r afraid this will happen again, open your box immediately when it arrives, and if you see the product is not what you ordered, reject the shipment. The seller has to refund you money or make one more shipment. Otherwise you can file a complaint to Ebay, It has instructions on how to handle fraud.

Answer 2

With this being such a rare problem, I honestly don't see the big deal. This was one seller. One transaction. Now, if this person cheats someone else, e-bay builds a case. At least you got your money back. I've only had two incidences in 10 years, so I just chalk it up as experience. Most transactions go very smoothly.

Answer 3

Caveat emptor, remember?
So, what's your beef... you got a full refund back from them... many others don't get that. It's no big secret that there are crooked sellers out there, just like there are deadbeat buyers too.