I bought a German TV 9 months ago, with a 3 year warrenty, it just developed a small problem but would need the back removing to sort out.
If I did this minor repair the warrenty would be invalid.
I called the manufactuerer .
" OK Sir no problem , we will collect and repair and return to you within 7 days"
The set was collected almost immediatly, very efficent, and its now on the way to Germany, I asked the pick up guy how much was this going to cost the manufacturer. UK to Germany 19kgs about £200 return!!!!
Where is the sense in that???
No I dont have to pay anything, the set cost me £500 9 months ago.
2007-08-29
22:17:35
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14 answers
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asked by
budding author
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