The online computer facilities do not provide an adequate timetable service for British train services. For instance, they do not provide the same information about intermediate stations as the printed book it has been possible to buy for years.
The computer software is designed by train people who assume they know best; sometimes people have their own needs which they can find out if given the full printed information to look at.
For instance, I live in Canterbury, which has two stations, Canterbury East and Canterbury West, served by different routes from London stations: most routes to East go from Victoria and most routes to West from Charing Cross. but the National Rail computer software quotes journeys to Canterbury East even when I specify Canterbury West. It takes account of walking time although sometimes I have reason not to walk further than Canterbury West, near where I live, or spend money on a taxi. A friend's compaint hasn't worked.
2006-08-07
00:41:01
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12 answers
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asked by
Philosophical Fred
4
in
Rail