i need ur help. I have got dispute with a top indian bank. I got a credit card from a bank by depositing Fixed deposit. I used it for online transactions. I am a software guy. I had subscribed to few services which work by automated charging of credit card for renewal of services. I gave them permission for that. Some months back, i was going for holiday and i also wanted to cancel my credit card. So i called the bank call center to cancel my card. They told me that i has been cancelled.Few days later I again inquired them and they said that though it was not cancelled but this time it is sure cancelled. They did not aknowledge my previous cancelllation request. But during discusions one of their staff agreed that there was a previous request. After a week of my first cancellation request ...one of automated transaction took place against the credit card. But as i was assured by the bank guys that card is cancelled.bank wants me to pay for the transaction. its all happen over phone.
2006-10-11
23:22:44
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3 answers
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asked by
Anonymous
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Corporations