Mom put a future flight on her credit card, then the Dr. found her cancer was back-aggressively. She is in hospice care, so medicated she cant sit up. Have been trying to undo this flight for three weeks, been bounced to SEVEN diferent phone numbers, where nobody can help. Actually got a response from the email web site "refunds" person, who wanted a letter from her Dr. faxed. We did. Hospice did. No response.
We are running out of time and any suggestions welcome.
This airline has given me and my family one of the worst customer service experiences I can remember.
2006-07-15
09:30:44
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9 answers
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asked by
deb n
1
in
Air Travel