I brought my 01 Elantra to the shop with a bad transmission (wouldn't go into any gear). The guy first said he might get to it later that day but he “didn’t know if he could get the right parts because it was a Friday afternoon”. He quoted me $600. I called at the end of the day and he said it wouldn't be until Monday or later. He was shorthanded on Monday so he didn't get to look at it. He said it was just a broken pin and that the transmission itself was fine. He had to take it apart and put a new pin in. I call Tuesday, and he said it will now cost over $1,000 (all in labor, even though he said before “it’s hard to get parts on a Friday”) and that it'd be ready Wednesday. The car was taken in from the yard Tuesday around 10:30 am, and I called at 2 p.m. He was quoting me $1,000 in labor even though I know it sat in the lot for a while. This is a small transmission-specific shop.
I need the car ASAP so I have to pay, but am I getting screwed and if so what can I do? Contact the BBB?
2007-05-08
16:08:18
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7 answers
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asked by
pantala51191
2
in
Maintenance & Repairs