I bought a Vaio in March this year. Within three months the letters had started to wear off the keyboard! It took months to get it sorted out, Sony tried to say it was not covered by warranty because it was wear and tear!!!! After some pressure from me, they relented and replaced the keyboard f.o.c, though I had to be without my laptop for over a week, and the engineers wiped the hard drive in the process!
I have just noticed that one of the rubber feet is missing - it probably came off whilst it was away as it's not in either of the two places where I use the laptop or store it. (and it doesn't go outside of the house). Phoned the helpdesk, yes they could send one out to me, but there would be a charge - guess how much? £15.00!!!!!!!!! Rip off or what?
I had a Toshiba laptop for four years prior to this, never gave me a days trouble. How I wish I had not believed all the rubbish about Sony Vaio being the best. Shall never buy anything Sony again.
2006-11-28
22:30:52
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5 answers
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asked by
fallen angel
2
in
Laptops & Notebooks