I bought a Vaio in March this year. Within three months the letters had started to wear off the keyboard! It took months to get it sorted out, Sony tried to say it was not covered by warranty because it was wear and tear!!!! After some pressure from me, they relented and replaced the keyboard f.o.c, though I had to be without my laptop for over a week, and the engineers wiped the hard drive in the process!
I have just noticed that one of the rubber feet is missing - it probably came off whilst it was away as it's not in either of the two places where I use the laptop or store it. (and it doesn't go outside of the house). Phoned the helpdesk, yes they could send one out to me, but there would be a charge - guess how much? £15.00!!!!!!!!! Rip off or what?
I had a Toshiba laptop for four years prior to this, never gave me a days trouble. How I wish I had not believed all the rubbish about Sony Vaio being the best. Shall never buy anything Sony again.
2006-11-28 22:30:52 · 5 answers · asked by fallen angel 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Yes, I work as a computer support and Sony Vaio are fairly poor. The thing, that I found to be the most annoying was, as you've found out their support are fairly rude and unhelpful. They wanted credit card details off me of before they would mend something that was covered by their warranty agreement.
2006-11-28 22:40:28 · answer #1 · answered by quartzstar 4 · 1⤊ 0⤋
power components choose for 3 substantial motives: a million) warmth... Overheating because of being in closed cabinets, incorrect airflow, blocked cooling followers, overheated rooms, etc. 2) STATIC... Static discharges because of dry situations and incorrect grounding 3) airborne dirt and mud... Environments finished of airborne dirt and mud, puppy hair, etc are very laptop UNFRIENDLY! They block the cooling followers interior the cupboard and power grant. this could be a topic with ALL laptop's... no longer purely Sony! finally... consistently be certain your laptop kit is linked to power via a reliable surge protector (extra desirable yet- a UPC/BATTERY grant!)
2016-12-14 08:50:33 · answer #2 · answered by shoaf 4 · 0⤊ 0⤋
Yep, they suck. My ex bought one a while back because it was cute and small (and veeeeeeeeeery expensive), but almost immediately started having problems. Sell or return it and stick with Toshiba.
2006-11-29 01:32:08 · answer #3 · answered by Bayou Boy in Tx 2 · 2⤊ 0⤋
Mine is slowly rotting in the corner. I got it last year and it was falling apart within months. Worst buy ever.
2006-11-28 22:34:16 · answer #4 · answered by Anonymous · 2⤊ 0⤋
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2006-11-28 22:53:35 · answer #5 · answered by dream theatre 7 · 0⤊ 3⤋