I have a Dell Windows XP home, Centron, laptop that I use for general downloads. It is running slow, and I have detected some viruses that Norton can't get rid of. Although very slow, it seems to work for the internet and Word. Since this is my "play" computer, I just want to start from scratch and reinstall Windows using the Dell disc provided.
BUT, The reinstall will not go forward. When I insert the Rinstall CD and turn the computer on, I go to Windows Setup, but I get a message "Setup has encountered a problem and cannot continue. The following status codes will assist in diagnosisng the problem (0X4, 0, 0, 0)."
I then tried to reformat C: and get a message that drive C is locked and in use and cannot be reformatted.
Anyone can help?
Thanks in advance.
2006-09-14
16:46:14
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1 answers
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asked by
nathan_strahl
1
in
Software