I phoned BT to question and complain about these numbers, they start with 0906 and 0909, because they were not numbers I have ever called and the charges were extremely high. They said 'someone' had used my dial-up while I was logged on!!! It doesn't make sense. They checked the origin of the numbers and one was Dixons and the other was based in Andorra. I have never phoned those numbers and I don't get what they mean about someone using my dial-up; perhaps I didn't understand. I said I couldn't afford to pay and BT said I had to pay as they calls had been made from here! They also said I should make sure I get internet security. It really doesn't seem fair that I have to pay for something I didn't use and what's to say this isn't going to occur with the next bill? BT did say that they would put a block on Premium Rate calls but that it isn't 100 per cent safe. They said I could complain to the ICSTIS if I wanted, whoever they are! I don't understand.
2006-07-08
05:55:56
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9 answers
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asked by
Sophie
3
in
Internet