in my original post I didn't list the printers I had tried, I recently built (or rather had built) a new pc, I am running Windows Vista. I have with no success tried to install 2 new printers, a Epson DX5000 and a Brother DCP-330 both of which have Vista drivers available to download. With both installations I get the same problem, at the stage of connecting the printer to my pc via my USB the installation stops, (i.e. the company installation screen does not change), the Windows new hardware screen comes up, with the usual 3 options. When I choose the search for drivers option no drivers can be found. With my limited knowledge I have come to the conclusion it is a motherboard issue. That said when I look at the connections of other printers they are connected to a 'virtual USB port for printer', when I look in my device manager there is no such port to connect to. Has anyone else had similar issues, if so how did they overcome them, I would be very grateful of any advise given.
2007-03-18
23:28:34
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4 answers
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asked by
FRANK S
1
in
Printers