UK Banking Code
...Of slightly more comfort are the guarantees that banks abide by as part of the UK Banking Code. Three cheers for this code, which says that anyone losing money as a result of fraud will have their money completely refunded. This effectively means that even if your bank isn’t 100% secure your money is 100% safe.
There are a couple of provisions here. First, you can’t have knowingly participated in the fraud. (For instance, you can’t have handed over your details to crooks with a view to helping them suck your account dry.) Secondly, you can’t have been 'grossly negligent' - a clause that covers the banks against our own stupidity.
In practice, the banks tend to be quite lenient. For ex. people who recently sent off their account details & passwords to crooks who had emailed them posing as their banks had their money reimbursed. This despite the fact that they had both participated in their own fraud albeit unwittingly & had been mor than a little foolish
2006-07-16
00:02:56
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