I am so tired of calling a company's customer service number only to get nowhere. I always get someone from India or someplace calling themselves "Ricky" or "Joe". I understand why companies outsource work and I also get we live in a global economy, but enough already. If I wanted to deal with an idiot, there are plenty of qualified ones here in the USA. Not only do you have to get past the language barrier, but most of them know nothing about the product they are supporting!!! they are just reading to you from a manual. I can do that myself and most times have already! Just today alone I have spent almost 2 hours at work dealing with this nonsense. I finally told "Jessica" to find me someone from the USA to talk to because I was finished with her incompetence. After 20 min on hold i gave up. These companies are saving money, but will start to lose customers because I know I am not alone in my frustration.
2007-03-02
05:30:39
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15 answers
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asked by
Anonymous