I ordered tires from Costco.com last year but due to unforseen circumstances was unable to install them. They are suppose to cancel the order after 30 days then automatically refund the full price, but didn't.
5 months later still no refund. So I contact them. They say I have to contact the tire department at the store. Person who answers there has no idea what to do, tells me to call someone else. So they give me the run-around. So I call the corporate office and they said they would issue a refund within 15 business days. Well it's been over 20 business days and no refund!!!!!!!!!!
It's too late to dispute the charges with my credit card because you can only do it within 60 days.
What should I do next??????????????? Contact the BBB and State Attorney?????? $500 is a lot of money to me!!!!!!
I have always thought Costco as a great store and have spent over $10,000 there over the years but may never shop there ever again because of this mess.
2007-03-05
01:58:11
·
6 answers
·
asked by
Anonymous