My car was stolen 4 weeks ago. I am trying to claim my insurance, although with great difficulty due to their lack of communication and minformation that they keep giving me.
My car was recovered, but they are going to write it off, but my V5 was in the car - I told the insurance co this 3 weeks ago, and was told to send them a cover note, and this would probably be enough. 3 weeks later - I have still been waiting to hear from them, and have been told that I need to obtain a copy of my V5 or a letter from the DVLA on headed paper to confirm that I was the registered keeper.
The DVLA said that they are unable to provide a letter for me, and to obtain an additional V5 it will cost me a further £25, even though it wasn't my fault it was stolen, and I no longer have the vehicle. My insurance co will not re-imburse this money, so it is leaving me even further out of pocket.
I was then told that I would be able to get a Microfiche of the original V5 free of charge from the DVLA
2007-12-05
23:16:58
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3 answers
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asked by
♥Miss Inquisitive♥
5
in
Insurance & Registration