I signed up for a landline last year, and paid my bills on time from about October until June. When I ordered, I was told that if I was ever unable to make a full payment, I could set up a payment plan. That was very reassuring--every once in a while, I have a money crunch and have trouble paying for everything upfront. However, I didn't expect to lose my job and be REALLY in the hole.
Well in June I contacted the company and told them I couldn't pay the bill in full, and needed a payment plan. The rep refused. I was obviously upset b/c I'd been told before that it would be okay. I just didn't have the money to pay the whole thing, and he wouldn't accept partial payment. He did say he'd extend the service cutoff date, but the phone was disconnected before the date given to me anyway.
I think they also charged me the regular monthly fee for at least two months after cutoff. Now a collection agency wants me to pay the jacked-up amount. What can I do in this situation?
2007-12-03
08:41:49
·
9 answers
·
asked by
Anonymous
in
Credit