I had another appointment with Dr Vincent Lai today for a further check up at 3:00 pm. However, due to my office need, I could have been a little late, so I called his office to see if I could be late or reschedule this appointment for another day.
The receptionist was very rude at both times I dealt with her. She was saying things with no respect, forceful with very rude tones. She was telling me that I would have to suffer if I did not show up, I had no respect to the office, and would not give me another schedule. I kept telling her that all I want to do was to see the possibility of rescheduling, but she kept blaming me by saying it was my fault, I had to show up, with very loud and rude voice.
I have been to many different doctor offices in the past but never dealt with such a rude, disrespectful and unprofessional personnel.
2006-11-20
17:15:10
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3 answers
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asked by
Anonymous
in
Law & Ethics