I had another appointment with Dr Vincent Lai today for a further check up at 3:00 pm. However, due to my office need, I could have been a little late, so I called his office to see if I could be late or reschedule this appointment for another day.
The receptionist was very rude at both times I dealt with her. She was saying things with no respect, forceful with very rude tones. She was telling me that I would have to suffer if I did not show up, I had no respect to the office, and would not give me another schedule. I kept telling her that all I want to do was to see the possibility of rescheduling, but she kept blaming me by saying it was my fault, I had to show up, with very loud and rude voice.
I have been to many different doctor offices in the past but never dealt with such a rude, disrespectful and unprofessional personnel.
2006-11-20 17:15:10 · 3 answers · asked by Anonymous in Politics & Government ➔ Law & Ethics
At least you called. And yes, she was rude. If I were you I'd talk to her face to face OR your doctor as he is the one that hired her. I mean, if you can't make it, you can't make it. If it happens again, I'd start searching for a new doctor.
2006-11-20 17:25:34 · answer #1 · answered by †ღ†Jules†ღ† 6 · 0⤊ 0⤋
Complain to the doctor and inform him that you don't need that crap along with your suffering. Ask the doctor to deal with the situation or you'll have to find another physician...You don't have to take that sort of abuse. Also, inform the receptionist when you leave the office. Doing it before could be harmful to your health if she is the one who draws the blood or stabs you with anything sharp!...
2006-11-20 17:23:31 · answer #2 · answered by Roosterkroozer 4 · 0⤊ 0⤋
Post the city and state of this office. Yes she should not be dealing with the public.
2006-11-20 17:35:09 · answer #3 · answered by dakota29575 4 · 0⤊ 0⤋