I paid £3499 for a fridge freezer from a leading retailer on 14/7, their website said there were more that 10 in stock. I asked for delivery in August and was told this was fine. I then discovered that they were custom made abroad and would take 8 weeks, I complained and was lent a small fridge. In September, they delivered a fridge that was the wrong model. Two weeks later, they delivered the right model, but badly damaged. 3 weeks after that, they delivered the right model, but managed to smash the glass during delivery. 2 weeks ago, they delivered another one while I wasn't there and left it in the dining room (plumbing it in was inclusive in price). Last week, they came back and while putting it in the kitchen, they damaged 6 of my floor tiles. They say they will fix the floor. Now, they have promised I am to receive compensation, but will not discuss the amount until after everything is resolved - they had my money for 4 months - what would you say is fair compensation?
2006-11-10
20:24:33
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9 answers
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asked by
f0xymoron
6
in
Other - Home & Garden