Hi all,
I bought a pricey computer off ebay. It was used, but top of the line. I paid 1300. Computer arrived totally beat up and non functional. It was improperly packaged (although I haven't told FedEx).
I tried to get FedEx to work with me on a claim, but the run-around is hilarious and never ending. Everytime I call I hear something new from some surly rep, and everytime I have to start over... It's been over 3 months. The last time I called they told me they work only with shippers, not the recipient. They will not work with me, and I cannot see them filling any portion of the 500 dollar claimed value the seller insured for.
I requested refund (total refund where I return item, or partial to cover damages) and seller replied "let me check with FedEx". I think they're dragging their feet.
This is a lot of money to me and I need this computer for my job. I need either the money or the computer ASAP.
What should I do with this situation?!?! thanks
2006-09-11
06:58:41
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10 answers
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asked by
gravvyboat
2