Can anyone help me? Lately, I've been having problems with my computer. This is the second time this happened to me. Last week it happened with Itunes, whe I was importing the album. I got the blue screen and lost everything. We've called Apple Tech Support and told them the problem. They said we should've had that problem. It should've happened when I have at least 2500 albums-the HD read it was full. So we've went through everything and to reinstall everything-it came back. We've heard from Ken who gave me info on Archive and Install. Fast week to this week, to today, when it happened today, sans Itunes. This is after when I put it to sleep. Same blue screen. Instead of calling Apple, we reinstalled everything but couldn't Archive and Install, since skipped HD options. Do you know why this happened again? Is it something wrong? Can it be fixed? Or do I need to get a new computer? If it happens again for whatever reason, do I need to do reinstall again? I might have to back everything up this weekend with my EDD, before I sign up for Mac Hardware class, tomorrow. I've had my new Imac for about four weeks this Friday.
2006-09-13
09:22:50
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2 answers
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asked by
Kristen H
6
in
Desktops