Have you noticed that all their cashiers are arrogant immigrants, who act like they are too good to be cashiers. I've shopped there several times and most of the cashiers i've encountered do not smile, do not greet you, or say thank you after the purchase. I try to make excuses for them, like some of them were probably royalty where they come from and now they are here working as cashier clerks for minimum wage and that's why they are bitter. Or they are working part-time while they are studying to be world-class engineers and that they consider themselves too smart for cashiering; and so on.
But my real question is, do these immigrants know the concept of customer service? I'm really starting to doubt it. Maybe where they come from, there's no such thing as 'customer service' in a third world country. Such a shame. I'm never going to shop there again. Next time, I'll go to the one in San Jose. I think the immigrant cashiers there might be more pleasant. hehehe...
2006-11-25
20:00:16
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4 answers
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asked by
Anonymous