I had a routine annual exam and pap in January, but when I got the bill, found out that they did an HPV test along with it. I did not authorize this test. As such, my insurance company covered the charges differently. Normally, a routine exam and pap would be totally covered with a $20 copay. I called and the office told me it was a mistake and would fixed. I then recieved a revised bill, the portion of the HPV test that insurance didn't cover was removed, but there were still charges on it. I called again today ro have them re-bill the insurance company for only the services I went in for, but I was given the runaround. The person was really rude to me, saying she didn't think they could re-bill because the ins co had already paid. I told her, duh, issue a credit to the ins co and then re-bill. The charge now is small, but I don't think I should pay because I didn't authorize the HPV test to begin with. Nor have I gotten any results to prove the test was actually done. Help
2007-03-23
03:26:49
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11 answers
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asked by
Anonymous