This is just an example of one of the many annoying phone calls I get every day. BTW, I'm a receptionist/customer service representative for a BBQ grill manufacturer.
Me: Thank you for calling blahblahblah. How may I help you?
customer: Hello?
Me: *pause* Thank you for calling blahblahblah. How may I help you?
customer: Um, hello?
Me: Thank you for calling blahblahblah. How may I help you?
c: Uh, I bought a grill? *silence*
Me: OoooK, how can I help you?
c: At Lowe's?
Me: *sigh* Yes, HOW.CAN.I.HELP.YOU?
c: Do you know what I'm talking about?
Me: Yes. How can I help you?
c: *laughing* Oh, YOU can help me? Oh! *chuckle chuckle laugh snort*
Me: YES!! howcanihelpyou?!?!?!?!
c: My grill is not working.
Me: OK which grill did you purchase?
c: I don't know.
Me: Did you purchase a propane gas grill, a vertical gas smoker, or a charcoal grill?
c: Uh, I don't know.
Me: *sigh* Does it use gas or charcoal?
c: Uh it has a tank on it. I guess it's gas.
2006-06-29
07:55:34
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7 answers
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asked by
Anonymous
in
Careers & Employment