The screen on my laptop went black and would not work. The only way I could get it to work was by plugging it in to an external screen. I took it in to have an estimate done. The place says they will diagnose the problem for free, and fix it, if what they do doesnt fix it, then you dont have to pay.
They called us and said the problem was a piece on the motherboard that needed to be replaced. They call us the next day said when they did that it enabled the screen to come on, but only for a minute before it would shut off again. Said it looks like liquid got into the motherboard and fried a switch there that turns the screen on and the only way to fix that is to buy a new motherboard. They said its not worth the money and want us to trade it in for one of their laptops. They said motherboard would cost $500 and then there would be $90 installation fee.
My laptop is not even 3 years old, its a HP Pavilion.
Is this a scam? Do they just want my laptop?
2007-08-10
13:42:27
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13 answers
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asked by
Kg
2
in
Laptops & Notebooks