did you know many big institions are conning you by charging 10 or 15p a minute to ring them. Effectively charging you for the employee. The answer is to find another number, for example Legal and General have 0870 050 0955, however, ring 08000277169 and you save about a £1.00 a call. The system is deliberate and keeps you holding on whilst telling you lots of garbage, and then MAY have no assistant free so you could get told to call again, there, thats 20 or 30p to them.
The answer, REFUSE to call any 0845, 087 type numbers, send them a letter, its cheaper, they then respond in writing. If not then look at your options. Current organisations doing this include:- local police, councils, insurance companies, hospitals, patient phones, to name a few.
Many have alternative numbers, use the fax number less say 1 or ten but whatever you do complain, and do not use the number.
2007-08-08
06:14:30
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1 answers
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asked by
rinfrance
4
in
Corporations