I work in a retail clothing store and I absolutley love my job! There are, however a few drawbacks, mostly being the handfull of customers that come in and want to screw me over with the "I'm the customer, I'm always right." It's not true! For example, I had a customer completley destroy a skirt and wanted to return it for the full price she had paid for it. I couldn't return it at all because it had been altered, but she swore up and down that she "bought it that way". I know it was total crap because the same skirt, unaltered was directly to my left. She was mad and threatened to call my home office to report me. Our district manager even told us to not give her money back for it! So, why do people think this way? I firmly believe in superior customer service, but this is getting absolutley ridiculous.
2007-08-21
09:41:00
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6 answers
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asked by
Kitty!
3