I have to turn this essay tommorow and I need someone to proof read it, PLEASE.
The business letter is the basic means of communication between two companies. It is a document typically sent externally to those outside a company but is also sent internally to those within a company. Most business letters have a formal tone. The business letter establishes a permanent record of the information enclosed. The three main critical points when writing any business communications are to identify audience, purpose and desired results. In order to deliver an effective communication the needs and interest of the readers should be researched first.
First the audience must be analyzed and then the purpose can be determined. The typical audience is other professionals. However, it might also include co-workers. These audiences generally are required to provide a detailed background about the purpose. Determining the audience is important as it aids in choosing the right language and level of detail. The audience needs and expectations must be addressed for writing to be effective, so word choice and tone must cater to these needs.
The next step is to establish the purpose of the communication. The purpose of the letter must be stated clearly and not leave the reader questioning what he just read. Writing business letters is used to inform readers of specific information. However, it might also be used to persuade others to take action or to propose ideas. Business letters can even function as advertisements at times. For example, letters from long-distance phone companies sent to those not signed up for their services or the cover letter of a resume. Both of these serve to promote or advertise.
Business letters can be challenging to write, because the readers’ attention can be hard to keep if a letter is not written properly. This is particularly the case if the readers receive large amounts of mail and have little time to read.
The last step is to deliver the desired result. This stage is the action paragraph. The writer should state the action needed from the reader.
2007-03-15
16:18:47
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12 answers
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asked by
Nellie
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