A brand new unopen package HP privillion desk top 2.9 ghz celeron bought in 2004 left unused for a year.
When setup and turn on the computer in 2005, the screen saids "NDTLR missing press alt ctrl delete to restart"
I called and complained
They (HP) sent me HP privillion system restore disk 1-9 disc.
The restoration works up until the 3rd CD, it stopped installing. It kept asking to insert the 3rd cd when the 3rd cd is already in. I tried putting in the 2nd or 4th cd etc and it still won't work.
Note that everything is formatted, I cannot get into windows at all. I tried to install a fresh Windows XP home & professional.
The booting works, but when it is trying to copy files from the XP cd, it stopped at 3%. "setup cannot copy file csrss.exe". Not just that. When I skip that file and continue installation, the rest of the files cannot be copied too.
HP won't do anything because it is out of warranty. BUT it was a brand new PC unused!! never worked when opened on the first day
2006-10-07
10:59:16
·
4 answers
·
asked by
realazn2
2
in
Desktops